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National Account Manager

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Publication Date: 27-Mar-2023

Location: italy

Company: Ecotone

Abafoods srl is hiring for its Sales Division a National Account Manager to support sustainable & profitable growth within the Italian and Iternational Market on Organic Food.


The NAM will be a key part of the Italian Sales Team and He/She will be responsible for managing key accounts, maintaining a long term relationship with accounts and maximising sales opportunities within them; In addition to this he/she will be responsible for building relationships with new clients and supporting team productivity being the face of the company to many clients, driving forward company-wide projects.


Purpose of the job:


  • Focusing on growing and developing existing clients, together with generating new business.
  • Playing an integral role in new business pitches and hold responsibility for the effective on-boarding of new clients.
  • Responsible for the development and achievement of sales through the direct sales channel.
  • act as the key interface between the customer and all relevant divisions
  • Achieving high sales targets and goals while motivating colleagues to do the same.
  • Building new business relationships using existing industry contacts.
  • Giving sales presentations to the Sales Director.
  • Managing employer’s client relationships and providing clients with excellent service and support.
  • Feeding back all suggestions for improvement and market research to Sales Director and Marketing department.


Key Accountabilities:


  • Cosolidated commercial experience in managing important customers operating in the ORGANIC markets.
  • Good Knowledge in managing and monitoring Financial KPIs
  • Strong negotiation and communication skills 
  • Highly self-motivated.
  • Secure capacity to support growth opportunities
  • Developed forecast accuracy



Main Contacts and Relationships:


  • Internal:  Abafoods (marketing, customer service, supply chain and operations departments); Ecotone factories and Category R&D; 

                          Sales teams and International Market colleagues

  • External: Suppliers, customers, networks


Technical Skills / Knowledge:


  • Proven sales experience 
  • 5/10 years of experience in the role or similar
  • In depth understanding of sales and marketing principles
  • Excellent verbal and written communication skills
  • Negotiation ability
  • Proven ability to build collaborative relationships and networks
  • Experience of managing major national customers



  • Drives for results
  • Proactive and energetic
  • Takes personal responsibility
  • Customer focused
  • Responds to feedback
  • Communicates effectively (simple, clear and factual approach)
  • Team player
  • Integrity
  • Persists through obstacles and develops solutions
  • Readily adapts to new challenges and sees them through
  • Partners with others to achieve common goals




  • International experience/mind-set and working in a matrix environment Preferred



  • Degrees in Business, Marketing, or any other related fields are typically required.
  • Excel, word, powerpoint to intermediate/advanced level
  • SAP (preferred)
  • Languages: native Italian - Excellent French is required - Business English - Other languages would be an advantage