The ICT Junior Administrator is working under the supervision of the Teamleader ICT Operations Italy to maintain and support the ICT Infrastructure of Abafoods srl.

Maintain and support of the ICT infrastructure of Abafoods in Italy (production automation, server systems, workstations, printers, network devices, DECT system and mobile phones), for both sites (Badia and Viadana); solve issues or escalate and cooperate with European ICT Colleagues. Ensure continuous availability, implement and maintain standardization.

In addition to this he/she will be responsible for building relationships with the other departments to meet company objectives.

The ICT Junior Administrator should mainly execute the following set of activities:

§ Managing incidents and giving assistance and support to users

§ Monitoring and maintaining ICT infrastructure equipment

§ Purchase, installing and configuring new hardware, software and peripherals

§ Following security protocols and procedures to prevent potential threats.

§ Displays (un)asked advice) on process improvements, program changes, authorizations, security, user experience etc.

§ Takes responsibility for faultless and complete documentation of assigned changes

§ Creating user accounts and managing access control on systems

§ Creating MES system users

§ Managing orders for ITC department by SAP ERP and SAP users password

Technical Skills / Knowledge:

§ First ICT experience or maximum 2 years of experience in managing IT

§ Global knowledge of network security, firewalls, intrusion detection systems, authentication mechanisms, encryption technologies, and networking protocols including SMTP, HTTP, DNS, TCP/IP, and SNMP

§ Working Knowledge of Windows 10/11, Microsoft Active Directory, Windows Server 2016/2019, O365, SAP ERP (not mandatory).

§ Ability to solve problems with a positive pro-active approach.

Characteristics:

§ Creative and Innovative person

§ User Friendly approach

§ Communicates effectively (simple, clear and factual approach)

§ Ability to work under stress and keep calm.

§ Willing to learn new things and not afraid to escalate when necessary

§ Ability to work in and constructively contribute to team work environment

§ Ability to prioritize and handle multiple tasks simultaneously

§ Good verbal and written communications skills in Italian and English

EDUCATION

§ High School Diploma in IT matters or Degree in computer science

§ Languages: English

Contratto di lavoro: Tempo pieno

Benefit:

• Assicurazione sanitaria
• Cellulare aziendale
• Distributori automatici di snack e bevande
• Mensa aziendale
• Parcheggio libero
• Sconti sui prodotti o servizi dell'azienda
• Supporto allo sviluppo professionale

Orario:

• Dal lunedì al venerdì
• Turno diurno

Tipi di retribuzione supplementare:

• Premio di produzione
• Quattordicesima
• Straordinario
• Tredicesima